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  • Who are we?
    We are the largest Escape Room company in London with 7 unique escape experiences. You’ll be looked after by our dedicated Game Masters throughout your visit, making sure that your stay is as enjoyable as possible. An experience includes a briefing session followed by a 1 hour escape game challenge, and then a debriefing session with photos.
  • What is an escape game?
    A pulse racing, mind tickling, team enhancing group activity. It’s a unique, fun and memorable way to spend valuable time with your friends! We lock your team in a room and your objective is to find a way out. The challenge may seem simple – but it isn’t! Solve puzzles, decipher riddles, crack codes to advance through the game. You must work together, using logic and deduction, in order to escape! Oh… and you only have 60 minutes on the clock. ​ We believe in story driven escape games. As soon as you step into the game, the story will begin. The décor of our rooms have been specially designed to suit the style of your chosen story, and each experience is elevated with its own sound effects too. There are also a number of surprises that we’ll keep secret, so you’ll just have to visit us to find out.
  • Is it suitable for special events?
    If you want to make any special arrangements or have any specific requirements to your booking, please contact us at and we’ll do our best to meet your needs.
  • How much does an experience cost?
    The price of any experience will depend on your team size: Team of 2 players @ £40 pp = £80 total Team of 3 players @ £36 pp = £108 total Team of 4 players @ £35 pp = £140 total Team of 5 players @ £35 pp = £175 total Team of 6 players @ £35 pp = £210 total These prices include VAT.
  • How long does the experience last for?
    Please allow up to 90 minutes at our venue for the experience, which includes a briefing, escape game challenge and a debriefing.
  • How many people can play in a team?
    Most of our rooms can accommodate 2-6 players at any one time. The Demon Barber will be an exception due to a smaller environment and holds 2-4 players - also perfect for beginners!
  • Is it a private session or with strangers?
    All our experiences are private sessions to the team size that you booked. There will be no strangers with you.
  • What is the minimum age limit?
    Any players attending our experiences must be aged 10+, however all teams must have at least one player aged 16+. There is no upper age limit. Please contact us at if you have any questions about our age restrictions.
  • What's your availability and how do I book?
    Choose the mystery that interests you the most and click 'BOOK NOW' to be directed to our Resova Booking System. Find the experience you would like to confirm to 'BOOK NOW' then choose an available time slot and team size. Next, enter all relevant booking details in the secure checkout stage and complete your booking with a debit/credit card. All sales are final and we cannot provide any refunds for cancelled bookings or individual team members who cannot attend. ​ Please contact us at if you have any questions with making a booking.
  • How difficult are the rooms?
    The perception of difficulty will vary between players, but the key to completing the game is to work together as an efficient team. Our Game Master are always watching and listening, so if your team becomes stuck you may ask us for a hint and they’ll help you out. If you are a first-time player or concerned about the difficulty of our rooms, we can recommend The Demon Barber (Oxford Street) - perfect space for beginners and up to 4 players!
  • Are the rooms claustrophobic?
    Our rooms in the escape games vary in size depending on the theme. If you’re feeling claustrophobic, you may walk back through the entry door to the entrance and take a breather. We always keep the entry door unlocked for fire safety reasons.
  • What if I damage something?
    Physical force is not needed in any of our escape games. However, we’ve designed all the puzzles to be robust and low risk to damage. If you deliberately damage something in the game, then you may be liable to pay for damages and asked to leave.
  • Can I bring luggage?
    We advise that you do not bring luggage, however if this is not possible we do have a limited amount of storage. Please contact us at if you have any questions.
  • Are the rooms disabled friendly or accessible to impaired players?
    Due to the restrictive design and physical challenges involved in our escape games, we apologise that there may be some accessibility issues for certain players. Please contact us at to discuss any impairment issues that you may have and we’ll find a way to accommodate you.
  • What should I wear?
    There are some active elements so anything casual and comfortable. We do not recommend high-heeled shoes.
  • Booking for 7+ players?
    For 7 to 12 players, you will need to split up into smaller teams. We have a maximum capacity of 10-12 players that can play simultaneously depending on the venue. Please see below an overview: (Oxford Street) 6 players in THE DENTIST and 4 players in THE DEMON BARBER (Aldgate) 6 players in THE HAUNTED TOY STORE and 6 players in THE BUTCHER (Holloway) 6 players in THE KILLER and 6 players in THE DARKEST HOUR For more than 10-12 players: Any players remaining will have to play after these 10-12, which is 90 minutes later. We do not have any waiting rooms. So please turn up no sooner than 10 minutes before your booked time slots. If you have trouble booking multiple experiences please contact us at and we’ll help you book it in one go.
  • Booking for someone else?
    If you’re booking for someone else and won’t be attending the experience, please include the details of their point of contact when booking.
  • Can I cancel my booking?
    We do not provide any refunds for cancelled bookings or individual team members who cannot attend.
  • Can we bring extra players?
    You may bring more players than booked but up to 6 players maximum. The difference in cost can be paid on arrival. Please contact us at and give us as much notice as possible.
  • Are you accessible by public transport?
    Yes. You can read more about this on Our Locations page.
  • What time should we arrive?
    Please arrive up to 10 minutes before your booking to ensure you get the most out of your experience.
  • What if we are late?
    If you are late, then the length of your experience may be cut short. This is so that we stay on schedule for bookings after you. With your escape game cut short, it may become more difficult and not as enjoyable. If you are more than 30 minutes late of your booking time then we reserve the right to deem the experience a no-show and entry will be declined without refund. Please contact us if you’re running late.
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